Privacy Policy

1. Introduction

ThreadMetrics ("we", "our", or "us") operates from London, City of, and provides a smart data analytics platform for the textile industry. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our platform.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: Includes first name, last name, and professional title.
• Contact Data: Includes email address, phone number, and physical office address.
• Technical Data: Includes internet protocol (IP) address, login data, browser type, and version.
• Usage Data: Includes information about how you use our platform and analytics services.

3. How We Use Your Data

We only use your data for legitimate business purposes including providing the analytics platform, managing our relationship with your company, and improving our delivery of textile industry insights. We never sell your personal data to third parties.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. This is critical given the proprietary nature of textile supply chain data we handle for our clients.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of your personal data. To exercise these rights, please contact our London office at [email protected].